Job openings for customer service representative in mumbai navi mumbai

€¢ Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
€¢ Assist customers with placing orders, providing product information, and resolving any issues or concerns they may have.
€¢ Process orders accurately and efficiently, ensuring that customers receive their products on time.
€¢ Handle customer complaints and escalations with empathy and patience, aiming for a satisfactory resolution.
€¢ Maintain accurate records of customer interactions and transactions using our CRM system.
€¢ Collaborate with other departments such as sales, production, and shipping to ensure smooth order processing and delivery.